Preserving and accentuating our heritage sites is vitally important for our national and local community identities.

Our specialist experience and knowledge help to address visitor challengers and showcase our heritage sites. The services we offer to achieve this include:

STRATEGIC PLANNING

We work with clients to develop visionary, yet achievable, strategies. Your objectives might lie in economic growth, sustainability, securing niche markets or improving the quality of the visitor experience. Our knowledge and experience will help you set, and achieve, the right targets.


MARKET RESEARCH

Understanding current and future market trends is essential to success. High quality market research leads to better economic, site and facility development decisions. It lets you conceptualise and test products or experiences.


FEASIBILITY STUDIES & BUSINESS CASES

Our objective, holistic advice and proven approaches deliver a comprehensively better understanding of your potential opportunities. We can test and underpin investment concepts and decisions, test development approaches, apply independent financial scrutiny, and optimise facility development and operational performance. So you’ll know you’re on the correct development path and it can be implemented.


BUSINESS PLANNING

Determining the financial viability and sustainability of a proposed experience or development is essential. Our business planning will help you develop optimal staging, undertake operational and revenue stream analysis.


ECO, CULTURAL AND HERITAGE TOURISM AND INTERPRETATION

Working in these sectors requires understanding and insight, balancing sometimes competing pressures. Our substantial experience of working with multiple agencies and organisations to develop cultural, environmental and heritage concepts is invaluable. Especially our expertise in managing the relationship between tourism, heritage and culture.


MARKET NICHE ANALYSIS AND MARKET POSITIONING

We are experts at interpreting market research and competitor analysis to identify viable market niches that are also historically, environmentally and culturally appropriate.


CONCEPT AND MASTER PLANNING

We provide objective, expert advice on optimising heritage tourism, open space, site and facility design. Resulting in improved functionality, reduced operational costs and increased revenue.


FUNDING & COMMERCIAL SOLUTIONS

We can investigate and advise on heritage tourism, funding, procurement, maximising commercial opportunities and new income streams.


GOVERNANCE AND MANAGEMENT STRUCTURES

Building better organisational capability is the sure way to deliver on your short and long-term strategic goals. We can help to conceptualise, establish, review and/or optimise organisational structures – at board, management and operational level – to create the organisation you need.


EXPERIENCE DEVELOPMENT

We will work with clients to conceptualise, develop and test tourism experiences with the market. We have a track record of developing successful and award-winning experiences.